FORT WASHINGTON, PA – A Washington-based bank has selected Banker’s Academy for the creation of customized System Simulation Training. The bank selected Banker’s Academy because they were upgrading a core platform and needed to provide comprehensive training prior to the rollout.
Banker’s Academy’s System Simulation Training provides the hands-on training and experience necessary to make the implementation of a new system a success. The Banker’s Academy solution consists of a three-step methodology: Observe, Practice, and Assess. Benefits of this proven system include hands-on practice in a guided, simulated environment that looks and feels just like the real system. This allows for users to learn the new system functionality at their own pace, and from their own point of view, based on their level of interaction with the system. The users will be fully trained on the system and prepared to provide optimal customer service as a result.
System Simulation Training is available for any system or version and can be leveraged beyond the initial deployment for ongoing new hire and refresher training.
About Banker’s Academy
With 25+ years of experience and over 2,500 clients, Banker’s Academy is the leading global provider of training solutions to the financial services industry, with a focus on banks, credit unions, mortgage companies and money service businesses. We’re a partner you can count on to help you achieve your business goals. For more information, call 888-433-2666, +1.215.542.6900, or go to www.bankersacademy.com