I wanted to let you know that we had our BSA audit last week and it went very well. Part of that can be attributed to the Banker’s Academy compliance training program that the Bank has used for the past few years and will continue to use.
To be able to assign the classes to the appropriate personnel and then leave it up to them as to when they choose to work on the classes (as long as they are done by the deadline) works great for me. I am one who appreciates personal responsibility, and this format feeds into that very well. We assign the classes at the beginning of the year and give them a time frame in which they must finish them. The classes are very well done, I know I learn something every year and I have been in the compliance area of the bank for a very long time! Many of us choose to complete the classes and test at home, without the interruptions that come with the office atmosphere. And others choose to use their office time at work to complete them. That is one thing that is so great about this program, you can adapt as needed.
The reports that the program offer are easy to pull and show the auditors and examiners what the topics covered are as well as the progress of the staff. Covering training for the auditors and examiners is no issue now, and they always seem pleased that we have the Banker’s Academy program in place. Thank you for making my job just a bit easier!
Trina Smith
Vice President of Operations
Grand South Bank