I wanted to let you know that we had our BSA audit last week and it went very well. Part of that can be attributed to the Banker’s Academy compliance training program that the Bank has used for the past few years and will continue to use.

To be able to assign the classes to the appropriate personnel and then leave it up to them as to when they choose to work on the classes (as long as they are done by the deadline) works great for me. I am one who appreciates personal responsibility, and this format feeds into that very well. We assign the classes at the beginning of the year and give them a time frame in which they must finish them. The classes are very well done, I know I learn something every year and I have been in the compliance area of the bank for a very long time! Many of us choose to complete the classes and test at home, without the interruptions that come with the office atmosphere. And others choose to use their office time at work to complete them. That is one thing that is so great about this program, you can adapt as needed.

The reports that the program offer are easy to pull and show the auditors and examiners what the topics covered are as well as the progress of the staff. Covering training for the auditors and examiners is no issue now, and they always seem pleased that we have the Banker’s Academy program in place. Thank you for making my job just a bit easier!

Trina Smith
Vice President of Operations
Grand South Bank

We switched to Banker’s Academy over a year ago from a different online training program. The cost savings was tremendous - which has been very helpful in this time of budget cuts. We found that the training content is precise, to the point, and always current. It doesn't have a lot of "fluff" like the other program had.

The transition to the new program was nice and smooth thanks to the excellent Client Services staff. They walked us through every step of the way, and are still available to help anytime we have a question. It is nice to call in and talk to the same person every time. We've actually had two Client Services Managers and they've both been terrific!

The majority of our bank training is done through Banker's Academy. They have it all from BSA, Compliance Regulations, HR topics, to Security. The courses are flexible; if you don't finish it all in one sitting, you can go back where you left off without having to redo the whole thing. Another nice feature is being able to generate detailed reports and have them converted to Excel spreadsheets. Overall, we are very satisfied with our conversion to Banker’s Academy. I would recommend this program to any bank. It is an easy, cost efficient and effective way of completing your regulatory and bank's training requirements.

Traci Nunemacher
Internal Auditor/Compliance Specialist
Falcon National Bank

Symcor’s Privacy Office contacted Banker’s Academy based on a referral from one of our business partners, as we had an aggressive timeline to meet our training requirements.

We were pleased with the speed of Banker’s Academy’s response to our inquiries and their willingness to take on our requirement to deploy Symcor’s privacy and security training within a 6 week timeframe.

The solution that Banker’s Academy identified gave us an economic tool that is user-friendly, while providing the functionality we required to deliver the training to our employees, as well as enabling us to track and monitor compliance.

Our Client Services Manager provided outstanding services; listening to our needs and questions to provide solutions that met our training objectives. As a result of the combined efforts of Banker’s Academy and Symcor’s Privacy Office, the delivery of the training courses was implemented 5 days earlier than scheduled.

The outcome of our experience with Banker’s Academy: Symcor would look to partner with Banker’s Academy for future training needs.

Margo Maietta
Privacy Officer
Symcor