Why Is ATM Operator Training Important?
Inaccurate ATM maintenance and settlement can cost the bank millions each year. A well trained staff is the key to preventing loss. Achieving ATM Operations Excellence teaches your staff how to accurately manage every aspect of the machine-from opening, maintenance and settlement, to troubleshooting and audits. Whether ATM operations are performed by your branch personnel or dedicated machine operators, they will learn what they need to know from Achieving ATM Operations Excellence.
To find out how ATM Operations Excellence can meet your training needs click here. Or call, toll free, 888-433-2666.
What’s Covered In The Course?
- ATM Processing Overview.
- The Job of the ATM Coordinator.
- ATM Equipment.
- Daily ATM Opening Process.
- Daily ATM Settlement Process.
- Daily ATM Maintenance Process.
- Weekly ATM Opening Process.
- Weekly ATM Settlement Process.
- Weekly ATM Maintenance Process.
- ATM Audits.
What Are The Benefits?
- Efficient ATM Opening and Management.
- Consistency across ATM locations.
- Improved settlement accuracy.
- Anytime training.
- Increased machine uptime.
Begin reaping the benefits. Contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.
What About The Machine Model? What About Bank Policies?
Achieving ATM Operations Excellence may be customized for your organization, including the bank's equipment, policies and procedures, or it may simply be branded with your logo.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS.
To learn more about becoming Banker's Academy Certified in ATM Operations Excellence Contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.
As a backup ATM Operator, I had trouble remembering the correct procedures for balancing the ATM. This program allowed me to practice keying the correct amounts and following the right steps to properly balance the ATM. After taking the course [Achieving ATM Operations Excellence], balancing the ATM when the regular operator is out is a breeze.
E. E
ATM Operations
Commerce Bank
