Communication Is Key To Success
One of the first things that new or inexperienced employees need to be able to do at an organization is communicate. They need to know the importance of communication to the organization and to themselves, how to communicate effectively and how to listen to understand. Armed with professional communication skills, new or inexperienced employees will be able to quickly integrate into any team, and communicate well with all co-workers and customers.
Communication Basics teaches new or inexperienced employees to communicate effectively for the organization.
To find out how this course can help the communication in your organization contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.
What's The Course Like?
The session is interactive and participative. Communication Basics is organized into 8 Modules. These modules contain models, exercises and discussions that present concepts and skills that are critical to effective communication. The activities and exercises reinforce the learning by applying the concepts to both real-life examples and in-class practice. Participants will be able to observe different communication styles and techniques and practice their communication skills with in-class role-plays.
Ready For Any Culture.
Communication Basics has been successfully deployed in many countries and cultures. We can quickly customize the content, activities, models and role-plays to suit your country, language and culture so that you can begin training all of your employees to communicate effectively and professionally for your organization.
What's Covered In The Course?
Communication Basics starts with the foundation of communication and its importance, and then moves on to essential communication skills: verbal skills, questions, non-verbal communication, giving feedback and listening. Finally, participants learn how to apply these communication skills in specific professional settings, including sending emails and talking on the phone.
Communication Basics can be customized to reflect your practices and standards.
To learn how your organization can begin the program contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.
Your Instructors Or Ours.
Deploy this program using Edcomm's experienced instructors, or we will prepare your instructors with a Train the Trainer session and full instructor materials.
To find out the details of how to deploy this program contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.
Banks who bought this course also bought...
This course is great. I never realized that everything I do communicates something, whether I'm trying to or not. I really loved the role-plays because they let me practice how I should say something, and they were customized for our Bank, which made it easier to understand.
L. H.
Bank name withheld
