20+ Years of Service to the Financial Community
The Edcomm Group
CurriculumCurriculum
Items Processing: Performance Management

Why Do You Need Items Processing: Performance Management?

Efficiency in Items Processing has a greater impact on the Bank’s bottom line than any other area within the Bank.

Item Processing

Items Processing: Performance Management teaches managers and supervisors the tools needed to manage their operations staff. It covers the challenges of check processing, electronic check processing, statement processing and all other aspects of processing that your bank may encounter.

The goal of the course is to maximize your employee’s performance through familiarity with items processing reports, improved comprehension of data analysis and an understanding of the importance of standards and performance reviews. Unlike other training programs, Items Processing: Performance Management is a fully interactive, thoroughly enjoyable class, providing tangible results.

Find out why Items Processing: Performance Management is right for your organization. Contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.

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What’s The Course Like?

Items Processing: Performance Management is a two day, instructor-led class that provides skills and expertise that will enable those in supervisory positions to bring out the best in their employees. It covers reading and analyzing performance reports, items processing standards, and strategies for maximizing employee performance. Items Processing: Performance Management contains interactive activities, illustrative scenarios and case studies to reinforce the skills and techniques needed to be an outstanding, motivational leader in operations.

Items Processing: Performance Management can be customized to reflect your policies and procedures including specific content on the reports your managers use to review and assess performance.

What Are The Benefits?

To begin reaping the benefits of Items Processing: Performance Management, contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.

Your Instructors Or Ours.

Deploy this program using Edcomm’s experienced instructors, or we will prepare your instructors with a Train the Trainer session and full instructor materials.

What the Clients Are Saying...

This workshop has made me understand the importance of asking my people what they are working on, and I also understand the importance of learning the numbers for my area because production is the name of the game.

D.S.
Manager – Items Processing
Union Bank of California

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Increase Efficiency And Productivity At The Heart Of Operations.

Documentation

Performance Management

Video

Quality Service in Operations: Maryland National Bank

Watch a 30 minute video on Quality Service in Operations produced in 1990 for Maryland National Bank. (Click below.)

Quality Service in Operations: Maryland National Bank (flash)

Quality Service in Operations: Maryland National Bank (wmv)

Contact one of our qualified representatives by clicking here. Or call us at 1 888 433 2666 or
+1 212 631 9400.

Increase Efficiency And Productivity At The Heart Of Operations.

If you already have a Learning Management System (LMS), no problem! Our eLearning programs have been certified with:

  • Oracle iLearning
  • Pathlore
  • PeopleSoft
  • Pinnacle
  • Plateau
  • PLN
  • Saba
  • SAP
  • Siebel
  • Sum Total
  • TEDS
  • TFactor
  • THINQ
  • TLM
  • Vcampus
  • WBT TopClass
  • WIN
  • Alpha Learning
  • Aspen
  • CareerNet
  • Centra
  • Click2Learn
  • Docent
  • Element K
  • ELM
  • GeoLearning
  • KnowledgeHub
  • Knowledge Planet
  • LearnCenter
  • Learning Link
  • IBM
  • Lotus Workplace
  • On Track
  • OutStart
Endorsements & Partnerships

BankersOnline Vendor Advisory Board

Member of BankersOnline Vendor Advisory Board

National Money Transmitters Association

Endorsed by the National Money Transmitters Association

Association of Certified Anti-Money Laundering Specialists

Member of Association of Certified Anti-Money Laundering Specialists

Marcus Evans

Member of Marcus Evans Asian Advisory Panel

Global Leaders Institute

Global Leaders Institute China Advisor

China-US Chamber of Commerce

China-US Chamber of Commerce Partner

Leader's Academy

Leader's Academy Kuwait Partner

California Bankers Association

Endorsed by the California Bankers Association

Bankwide

Bankwide Partner

IBM Business Partner

IBM Business Partner

SightSpan

SightSpan Partner

Phillips Consulting

Phillips Consulting Partner