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Institute for Banking, Finance and Insurance

It has been a joy to work with Banker’s Academy. The breadth and depth of your knowledge and experience in developing and delivering bank industry training is exceptional.{start-read-more}

Your Teller Training and Compliance Training programs are by far the best in the industry! Your responsive attitude toward your clients and partners is outstanding as evidenced by your ability to customize training programs for different audiences. As an education provider to banking, insurance and financial service companies in Northeast Ohio, it is a delight working with you.{end-read-more}

Keith P. Rasey, Ph.D.
Program Manager

Institute for Banking, Finance and Insurance

 

California Bank & Trust

I have worked with Banker’s Academy over the last 7-8 years in two different banks and capacities. They were the first cost-effective solution that I have had for providing 150 mid-level to junior managers in production management skills training.

That course was both classroom led and PC based, and has now morphed into a web-based supported experience. Their demonstrated expertise in bank operations, both back-office and front line, was a major determinant in my selection of their solutions. The proof in the pudding was the contribution each of the departments has made to bottom line contribution. In my latest role, my Divisions/Departments have generated over $15 million in direct financial improvement, and overall cost avoidance and productivity benefits of $175 million in the last five years (we are a bank with a 44% efficiency ratio). I can safely say that Banker’s Academy had a big role in helping us get there.

I have used Banker’s Academy to provide Bank Operations customer service training, communications and leadership training for production managers, conversion project management training, web-based operating risk training, and off-site meeting facilitation for our upcoming conversions. Learner feedback has been very high for Banker’s Academy and they are a good supplement to the Bank's normal battery of training provided by our Corporate Training Department. Banker’s Academy's value proposition is their expertise in both back room and front line operations functions, as well as their working knowledge of banking. More importantly, it is their ability to customize solutions according to your needs. I thought highly enough of them to use them after I left one bank, and moved to another bank and saw similar needs. If you want any more background, give me a call.

Frank Lee
Executive Vice President
California Bank & Trust

Union Bank of California

Banker’s Academy has outdone itself with eTAC Simulation Training! We introduced a new system for eBusiness managers throughout our organization, and we have a 100% adoption rate because of the excellence of the training program. Thank you!

Mick Spilsbury
Union Bank of California

Pacific Capital Bancorp

This course was very helpful for me and clarified a lot of my doubts about TouchPoint. I think that everyone would benefit from this course, whether it be a short version with one simulation each transaction or this version. I think at least supervisor and managers should take the course because the more exposure to it the better and easier it will be for everyone. The walkthrough and the simulations were great.

Grisel Cardenas
Pacific Capital Bancorp

UnionState Bank

I really do appreciate you and ALL of your help! Thank you again for being a GREAT Client Services Manager!!!!!

Era Campbell
Training Director
UnionState Bank

 

  • We switched to Banker’s Academy over a year ago from a different online training program. The cost savings was tremendous - which has been very helpful in this time of budget cuts. We found that the training content is precise, to the point, and always current. It doesn't have a lot Read More
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