I have been acquainted with our Client Services Manager at Banker’s Academy since late fall of 2008. She helped us launch the training program for the employees of Bank of Locust Grove, Locust Grove, Oklahoma.
Our relationship has been so rewarding for me and our bank. From the first time we talked on the phone, and still today, every question I have is answered thoroughly and quickly by her, every e-mail I send to her gets a prompt reply, and every single technical issue has been resolved efficiently.
As an added bonus, our Client Services Manager never gives me the impression that I am interrupting her day or schedule. She is always ready with a kind word and an attitude of quality service. I have told her in the past that she is great when it comes to support and help.
I want you to know how much we appreciate her. We do not get that with all of our vendors and it means a lot to me.
Verla Fletcher
Compliance Officer
Bank of Locust Grove