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Compliance Updates

Compliance & Regulatory

Our Compliance Specialists maintain a dynamic and chronological database of updates as they are made to our courses, in order to provide our clients with specific and detailed information as to the nature of these updates. We issue what we call our “Compliance Blast,” which provides an in-depth summary of all compliance updates. In this manner we keep our clients informed of regulatory changes in the industry that affect their eLearning training.

 

Please review our updates below:

Tri Counties Bank

I can’t believe what wonderful customer service your company has; No matter who I have talked to, someone has always gotten back to me very quickly and always been able to provide what I’ve needed. I think that in and of itself is fantastic. Plus, everyone is pleasant to talk to and you don’t keep getting transferred around. Thanks again.

Sarah Weaver
Training Specialist
Tri Counties Bank

Westcorp Financial

I wanted to take a moment and write to you about the wonderful experience we have had working with Banker’s Academy. Here at Westcorp we pride ourselves on our Customer Focus and work to achieve the highest levels of customer service possible, so we know great service when we see it!

Your staff has worked very hard to help us into the "Web Based Training Era", and we have not always made it that easy for you. You have displayed patience, flexibility, and an unwavering desire to do whatever it takes to make this project work for us.

I am very fortunate to have found a business partner in Banker’s Academy and not just another vendor. Thank you for your hard work and diligence. Keep it up!

Craig Robinson
Director of Training
Westcorp Financial

Royal Bank of Canada

Thank you for your prompt, helpful and courteous assistance in developing and implementing our Anti-Tying program. Your responses to our questions and requests were most helpful. The Anti-Tying program was successful, easy for our employees to use, and very well-received.

Paul May
Regulatory Compliance Counsel
Royal Bank of Canada

Texas Heritage Bank

As far as customer service, there has not been anything better that could have been done on any level. Top notch service with efficient response. You have an overall great product and excellent customer service.

Susan Allen
President of Leon Spring Branch
Texas Heritage Bank

Texas A&M University

I am an older career changer who has a desire to move in to the financial services or lending industry. I first contacted your company on recommendation from another person in a similar situation earlier this year.

I want to tell you both that I feel like you have an outstanding company. Everything has gone well and without incident since our first contact with each other.

Secondly, and most profoundly, I want to tell you that you have an outstanding staff. Specifically, the two ladies I have worked with; these are two outstanding, fresh, wonderful people to work with. They have been extremely helpful, encouraging and professional in every sense of the word. At the same time, they have represented your company with loyalty and precision. They have reached out to me and have in my opinion, gone the extra mile for me as a client. I am never embarrassed to contact them and always receive top notch customer service when I need something. Because of their great attitude and helpfulness, I have and will continue to recommend the Banker’s Academy to others.

Bryon Butler
Texas A&M University

  • We switched to Banker’s Academy over a year ago from a different online training program. The cost savings was tremendous - which has been very helpful in this time of budget cuts. We found that the training content is precise, to the point, and always current. It doesn't have a lot Read More
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