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Compliance Updates

Compliance & Regulatory

Our Compliance Specialists maintain a dynamic and chronological database of updates as they are made to our courses, in order to provide our clients with specific and detailed information as to the nature of these updates. We issue what we call our “Compliance Blast,” which provides an in-depth summary of all compliance updates. In this manner we keep our clients informed of regulatory changes in the industry that affect their eLearning training.

 

Please review our updates below:

F & M Trust

Not only is a great training source, they also have incredible employees. No matter what, our Client Services Manager is always willing to help and she does it in a timely manner. She definitely makes it feel like we can call her anytime and she will do whatever she can to make the training experience easier.

Rainbow Hopkins
F & M Trust

Colonial Savings

As a company, customer service for us is #1 top priority. So being sensitive to outstanding and outrageous customer service, I'd have to say Banker’s Academy does a fantastic job in that arena.

Our CSM has been absolutely terrific and incredibly responsive. Not having been the one to set this up, I've been at a complete and total loss and you've been quite gracious in assisting me; it's as if he enjoys doing it! What a concept! I'm glad to know that the products are more easily tailored as last year we received considerable feedback about the courses being too long. Being able to shorten the series or only require a unit or two should make this year much easier to handle. Time will tell on this matter, but so far, no backlash.

So thank you once again for providing such awesome service!

Laura Cadahia
Colonial Savings

Bank of Locust Grove

I have been acquainted with our Client Services Manager at Banker’s Academy since late fall of 2008. She helped us launch the training program for the employees of Bank of Locust Grove, Locust Grove, Oklahoma.

Our relationship has been so rewarding for me and our bank. From the first time we talked on the phone, and still today, every question I have is answered thoroughly and quickly by her, every e-mail I send to her gets a prompt reply, and every single technical issue has been resolved efficiently.

As an added bonus, our Client Services Manager never gives me the impression that I am interrupting her day or schedule. She is always ready with a kind word and an attitude of quality service. I have told her in the past that she is great when it comes to support and help.

I want you to know how much we appreciate her. We do not get that with all of our vendors and it means a lot to me.

Verla Fletcher
Compliance Officer
Bank of Locust Grove

BHS NY Corp

We expanded into a new state and as we were looking to establish a new bank relationship, the bank asked to see our Compliance training program.

When they saw the Compliance for MSBs by Banker's Academy, they were so impressed that they accepted our account, no other questions were asked! In fact, the bank told me that they want to implement Banker’s Academy's training program at the bank for their own staff!

Assane D. Thioye
Vice President & General Manager, Compliance
BHS NY Corp

California Bank & Trust

California Bank & Trust has done business with for our compliance training for many years. Naturally, I turned to them when I needed a quick training solution.

I needed to educate our employees on how to address customers' fears in light of all the Bank failures in the news today. I elected to customize their “Reassuring Our Customers” program to meet our specific needs. Working with their knowledgeable Customer Service Team and talented technical writers, I was able to deliver a professional program to over 1000 employees that teaches them how to best hold a conversation with worried customers regarding their FDIC insurance coverage and, more importantly, the soundness of our Bank.

Vivian Van Hook
SVP/Corporate Training & Development Manager
California Bank & Trust

  • We switched to Banker’s Academy over a year ago from a different online training program. The cost savings was tremendous - which has been very helpful in this time of budget cuts. We found that the training content is precise, to the point, and always current. It doesn't have a lot Read More
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