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Seat Time: 1.25hrs - Desc:

This course will familiarize the learner with Check Clearing for the 21st Century Act and the process of check truncation. The learner will be able to recognize substitute checks and understand the legalities surrounding them. After completing this program, the learner will be able to:

  • Differentiate between warranties and indemnities required under Check 21.
  • Make and submit claims for recredits which consumers may ask for under certain conditions.
  • Communicate with customers about Check 21.

Seat Time: 2.5hrs - Desc:

This course will teach the learner about credit risk management. The course will provide enhanced discussions pertaining to micro and macro lending, the credit cycle, and the general term of "credit." After completing this program, the learner will be able to:

  • Understand credit scores, bureaus, and reports, and how to use them in lending decisions.
  • Examine how lenders diversify their portfolios and control risk.
  • Describe how to establish the 5 C's of Credit, and detail each phase in the credit cycle.
Category: Canada

Seat Time: 1.75hrs - Desc:

This course will ensure that the learner understands the reporting procedures required by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), provide the learner with a clear understanding of the duties and obligations of FINTRAC, and demonstrate specific requirements for reporting various types of transactions to FINTRAC. Upon successful completion of this course, the learner will:

  • Have an advanced understanding of FINTRAC.
  • Become familiar with the necessary documents for reporting to FINTRAC.
  • Have knowledge regarding information that must be disclosed to FINTRAC.
Category: Canada

Seat Time: 3hrs - Desc:

This course will ensure that the learner understands the role that financial institutions play in the prevention of money laundering, and will provide an in-depth and comprehensive overview demonstrating the different requirements and precautions that must be taken in order for Canadian financial institutions to be in compliance with all AML regulations. Upon successful completion of this course, the learner will:

  • Understand the importance of every individual employed at the financial institution regarding the prevention of money laundering.
  • Understand the importance of compliance training within financial institutions.
  • Be able to identify high-risk activities that financial institutions might engage in that can cause them to be more susceptible to money laundering.
Category: Canada

Seat Time: 1hrs - Desc:

This course will demonstrate different aspects of money laundering detection and will specify different types of money laundering that can occur. This course will also provide the learner with real-life examples of money laundering cases in Canada. Upon successful completion of this course, the learner will:

  • Understand money laundering offences that are associated with terrorism.
  • Have the ability to identify suspicious activities that may indicate that money laundering is occurring.
  • Become familiar with procedures that are required once an individual suspects that money laundering is occurring within a financial institution.
Category: Canada

Seat Time: 2hrs - Desc:

This course will familiarize the learner with provisions and regulations associated with Canada’s anti money laundering policies. The course will define money laundering, inform the learner about recent legislation regarding Canada’s AML programs, and ensure that the learner is familiar with the various entities that are responsible for regulating and preventing money laundering in Canada. Upon successful completion of this course, the learner will:

  • Have a firm understanding of how AML regulations and policies have evolved over time.
  • Understand the responsibilities of the Office of the Superintendent of Financial Institutions (OSFI) and the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
  • Become familiar with the penalties that can be incurred when an individual or financial institution does not comply with AML regulations.

Seat Time: 2hrs - Desc:

This course will introduce the learner to the various products and practices associated with consumer lending. Some of these products include secured and unsecured loans, mortgages, non-real estate secured credit products, and small business loans. After completing this program, the learner will understand:

  • How to differentiate between the different types of collateral.
  • The features available to consumer credit products.
  • Which unsecured credit products are available to borrowers.

Seat Time: 1hrs - Desc:

This course will introduce the learner to cash handling procedures. The course will familiarize the learner with the proper procedures for receiving and paying cash and for managing the cash drawer. After completing this program the learner will understand:

  • Best practices for ensuring accuracy when receiving cash from or paying cash to customers.
  • Appropriate methods for setting up the cash drawer at the beginning of each shift.
  • Safety guidelines for protecting the cash drawer.