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Seat Time: 1.75hrs - Desc:

This course will illustrate the various types of business writing, including a detailed look at the aspects of sales letters, agendas, memos, customer complaints, proposals, and more. This will also provide examples of each type of letter so that the learner may have a better idea of what a final product entails. After completing this program, the learner will be able to:

  • Differentiate between types of business writing, such as announcement memos and proposal letters.
  • Construct appropriate examples of each type of business communication.
  • Proofread, edit, and format business letters for organization and clarity.

Seat Time: 1.75hrs - Desc:

This course will evaluate the use of the business writing model in writing clear and concise business letters in professional environments. This course will also provide a brief overview of the steps involved in drafting, developing, and presenting business letters. Upon completing this program, the learner will be able to:

  • Understand the connection between good writing and good communication.
  • Use a multi-step process to develop and produce exceptional business-grade writing.
  • Proofread, edit, and format business letters for organization and clarity.