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Seat Time: 1hrs - Desc:

This course will introduce the learner to the CAN-SPAM Act of 2003, and the regulations and options surrounding consumer email. The learner will begin to understand the examination process surrounding financial institutions and their compliance with federal laws. After completing this program, the learner will be able to:

  • Distinguish between an unsolicited advertisement and an established business relationship.
  • Understand the purpose and use of the Do-Not-Call-Registry.
  • Adhere to the goals of the CAN-SPAM Act.
Category: Canada

Seat Time: 2hrs - Desc:

This course will familiarize the learner with provisions and regulations associated with Canada’s anti money laundering policies. The course will define money laundering, inform the learner about recent legislation regarding Canada’s AML programs, and ensure that the learner is familiar with the various entities that are responsible for regulating and preventing money laundering in Canada. Upon successful completion of this course, the learner will:

  • Have a firm understanding of how AML regulations and policies have evolved over time.
  • Understand the responsibilities of the Office of the Superintendent of Financial Institutions (OSFI) and the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
  • Become familiar with the penalties that can be incurred when an individual or financial institution does not comply with AML regulations.
Category: Canada

Seat Time: 1hrs - Desc:

This course will demonstrate different aspects of money laundering detection and will specify different types of money laundering that can occur. This course will also provide the learner with real-life examples of money laundering cases in Canada. Upon successful completion of this course, the learner will:

  • Understand money laundering offences that are associated with terrorism.
  • Have the ability to identify suspicious activities that may indicate that money laundering is occurring.
  • Become familiar with procedures that are required once an individual suspects that money laundering is occurring within a financial institution.
Category: Canada

Seat Time: 3hrs - Desc:

This course will ensure that the learner understands the role that financial institutions play in the prevention of money laundering, and will provide an in-depth and comprehensive overview demonstrating the different requirements and precautions that must be taken in order for Canadian financial institutions to be in compliance with all AML regulations. Upon successful completion of this course, the learner will:

  • Understand the importance of every individual employed at the financial institution regarding the prevention of money laundering.
  • Understand the importance of compliance training within financial institutions.
  • Be able to identify high-risk activities that financial institutions might engage in that can cause them to be more susceptible to money laundering.
Category: Canada

Seat Time: 1.75hrs - Desc:

This course will ensure that the learner understands the reporting procedures required by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), provide the learner with a clear understanding of the duties and obligations of FINTRAC, and demonstrate specific requirements for reporting various types of transactions to FINTRAC. Upon successful completion of this course, the learner will:

  • Have an advanced understanding of FINTRAC.
  • Become familiar with the necessary documents for reporting to FINTRAC.
  • Have knowledge regarding information that must be disclosed to FINTRAC.

Seat Time: 1hrs - Desc:

This course will introduce the learner to cash handling procedures. The course will familiarize the learner with the proper procedures for receiving and paying cash and for managing the cash drawer. After completing this program the learner will understand:

  • Best practices for ensuring accuracy when receiving cash from or paying cash to customers.
  • Appropriate methods for setting up the cash drawer at the beginning of each shift.
  • Safety guidelines for protecting the cash drawer.
Seat Time: 0.25hrs - Desc:

This course will emphasize the importance of regulations passed by the Consumer Financial Protection Bureau (CFPB) by providing the learner with details on the implementation of new rules. Additionally, the learner will be able to prepare his/her institution for CFPB rule compliance. Upon completion of this course, the learner will understand:

  • The Ability to Pay/Qualified Mortgage Rule
  • The ECOA Valuations Rule
  • The TILA Higher-Price Mortgage Loan Appraisal and Escrow Rules
  • The HOEPA Rule and Loan Origination Compensation

Seat Time: 1.25hrs - Desc:

This course will familiarize the learner with potential problems and challenges that the organization will face while maintaining its social networking sites. The topics contained in this course will stress the importance of training staff in the proper use of social networking sites in order to maintain, improve, and spread the organization's brand. The course will also provide the learner with strategies for using negative feedback to improve the organization. After completing this course, the learner will:

  • Understand the importance of ensuring the proper use of social networking among employees.
  • Be able to respond appropriately to a number of different response types that may be encountered on the company’s social networking pages.
  • Realize the necessity of keeping social networking pages current and updated with relevant information.