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Seat Time: 3.5hrs - Desc:

This course will introduce the learner to the retail team, its role at the organization, and all of the products and services that it offers. The course will familiarize the learner with departments and services such as retail credit, account services, and vault services. In addition, the topics in this course will also focus on checking and savings accounts and other retail services. After completing this course, the learner will understand:

  • What the retail management team is and how it works.
  • The details of each of the products and services that the organization offers.
  • How to provide efficient service to customers.

Seat Time: 0.25hrs - Desc:

This course will discuss the components of the SAFE Act. This course will also analyze the Nationwide Mortgage Licensing System and Registry. After completing this program, the learner will understand how to:

  • Register names and fingerprints with a national MLO database.
  • Implement various provisions and procedures as per the SAFE Act.
  • Adhere to the requirements of the SAFE Act.
Seat Time: 0.5hrs - Desc:

This course describes the provisions of the Volcker Rule, a rule prohibiting proprietary trading by financial entities. The course provides information on the development timeline of the Volcker Rule, the rule’s impact, exemptions, and prohibited and permitted activities and investments. Upon completion of the course, the learner will be able to:

  • Properly implement the Volcker Rule in his/her financial institution.
  • Understand the provisions and exemptions of the Volcker Rule.
  • Adhere to the implementation and development timeline of the Volcker Rule.

Seat Time: 1.75hrs - Desc:

This course will comprehensively explain the importance of time management. The learner will be able to examine planning and prioritizing in order to accomplish tasks. After completing this program, the learner will be able to:

  • Estimate time effectively.
  • Plan, prioritize, and delegate roles within the team.
  • Say “no” when necessary and differentiate between “time wasters” and productive team members.

Seat Time: 2hrs - Desc:

This course will introduce the learner to the basics of trade finance and trade transactions, with emphasis on the parties involved in these transactions, such as importers, exporters, banks, and carriers. Additionally, the course will cover the most important documents that are required in trade finance transactions, such as letters of credit, drafts, invoices, and certificates of origin and insurance. After completing this program the learner will understand:

  • Letters of credit.
  • Documentary collections.
  • Working capital financing.

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the skills needed to become a productive, informative workplace trainer. Additionally, it will outline adult learning guidelines, developing effective communication skills, and defining the various ways in which different learners process, integrate, and apply information. Upon successful completion of this course, the learner will have a strong understanding of the following:

  • Planning and teaching methods.
  • Feedback and evaluation.
  • The importance of appearance.

Seat Time: 1hrs - Desc:

This course will provide an overview of current events and trends in banking which affect the financial world. This course will also introduce the learner to the environment of mergers and acquisitions, and the purpose of this department. After completing this program, the learner will be able to:

  • Maintain customer relationships using appropriate strategies such as commercial lending.
  • Understand the use and purpose of e-signing capabilities and digital cash in a global and technological age.
  • Function accordingly in the mergers and acquisitions environment.

Seat Time: 1.75hrs - Desc:

This course will illustrate the various types of business writing, including a detailed look at the aspects of sales letters, agendas, memos, customer complaints, proposals, and more. This will also provide examples of each type of letter so that the learner may have a better idea of what a final product entails. After completing this program, the learner will be able to:

  • Differentiate between types of business writing, such as announcement memos and proposal letters.
  • Construct appropriate examples of each type of business communication.
  • Proofread, edit, and format business letters for organization and clarity.