Call Now : 888.433.2666 or Contact Us

  • Filter
  • Switch to grid layout
  • Swtich to table layout
  Name SKU Description Category Additional data
Teller Basics

Seat Time: 1.75hrs - Desc:

This course will discuss the importance of appearance in the professional setting, for both men and women. The course will also outline the necessity of professionalism for tellers, including the importance of cultivating characteristics such as loyalty and respect, with additional points upon socialization. Upon successful completion of this course, the learner will have a solid understanding of the following:

  • The importance of confidentiality.
  • The organizational skills designed to improve productivity and encourage good habits in the workplace.
  • The proper procedures for handling numbers.
Banking & Financial
Telephone Consumer Protection Act TCPA Seat Time: 0.25hrs - Desc:

This course will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages. After completing this course, the learner will understand:

  • The specific purposes of the Act.
  • The various changes to the Act that have been implemented since 2012.
  • How the Do-Not-Call List functions.
Compliance & Regulatory