Call Now : 888.433.2666 or Contact Us

RSS
  • Filter
  • Switch to grid layout
  • Swtich to table layout
  Name SKU Description Category Additional data
Branch Managers Sales Skills

Seat Time: 2.75hrs - Desc:

This course will consider the sales skills necessary for branch managers. The learner will examine the sales compass, including identifying the need, building the relationship, advancing the sale, and more. After completing this program, the learner will be able to:

  • Identify the need, build the relationship, and advance the sale.
  • Customize solutions, propose values, and overcome objections.
  • Close the sale and provide quality service.
Banking & Financial
Branch Security Situations

Seat Time: 2hrs - Desc:

This course will introduce the learner to the role that security plays in keeping the branch, its customers, and employees safe. Learners will become familiar with theproper procedures for dual control, unlawful activities, frauds, and robberies, in addition to preparation practices for various emergencies. After completing this program the learner will understand:

  • Effective security practices and procedures.
  • Ways to identify cons and frauds.
  • How to properly use bait money.
Banking & Financial
Basic Treasury Management

Seat Time: 2.25hrs - Desc:

This course will outline the array of responsibilities afforded a Treasury Department by outlining the various markets in which those responsibilities take root. The learner will be able to compare derivatives, money, and Foreign Exchange markets while also exploring Treasury services and methods for cash management. After completing this program, the learner will be able to:

  • Differentiate between the various markets in which products are bought, sold, and traded.
  • Understand and implement procedures for cash management and forecasting as part of Treasury's responsibilities.
  • Adhere to responsibilities of a Treasury Department in regards to markets, customers, and the bank itself.
Banking & Financial
Bank Products

Seat Time: 3.75hrs - Desc:

This course will introduce the learner to the various bank products that s/he will encounter as a teller. Some of these bank products and services are checking and savings accounts, loans, IRAs, and negotiable instruments. After completing this program the learner will understand:

  • The differences between checking and savings accounts.
  • The different account add-ons.
  • The role of additional products and services, such as wire transfers, savings bonds, and safe deposit boxes.
Banking & Financial
BSA Requirements Seat Time: 3.5hrs - Desc:

This course will introduce the learner to the requirements of the Bank Secrecy Act (BSA) and will offer detailed information regarding compliance with the BSA. The course will familiarize the learner with the Act itself, in addition to how, when, and why to file Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs). This course will also demonstrate how to apply BSA requirements to other aspects of the institution’s operations. After completing this course, the learner will understand:

  • How to complete and file a CTR and a SAR.
  • How to maintain an effective Customer Identification Program (CIP).
  • How the USA PATRIOT Act affects BSA requirements.
Compliance & Regulatory
BSA Requirements for Universal Bankers

Seat Time: 3.75hrs - Desc:

This course will introduce the learner to the requirements of the Bank Secrecy Act (BSA) and will offer detailed information regarding compliance with the BSA. The course will familiarize the learner with the Act itself, in addition to how, when, and why to file Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs). This course will also demonstrate how BSA requirements pertain to the role of the Universal Banker at the financial institution. After completing this course, the learner will understand:

  • How to complete and file a CTR and a SAR.
  • How to maintain an effective Customer Identification Program (CIP).
  • How the USA PATRIOT Act affects BSA requirements.
Compliance & Regulatory
BSA Requirements for Board of Directors and Senior Management Seat Time: 1.25hrs - Desc:

This course will introduce the learner to the role of the Board of Directors and Senior Management in ensuring that the institution remains compliant with all aspects of the Bank Secrecy Act. The course will familiarize the learner with the Act itself, in addition to how, when, and why to file CTRs and SARs. The course will also discuss how to apply BSA requirements to other aspects of the institution’s operations. After completing this course, the learner will understand:

  • How to complete and file a CTR and a SAR.
  • How to maintain an effective Customer Identification Program (CIP).
  • How the USA PATRIOT Act affects BSA requirements.
Compliance & Regulatory
BSA Requirements for Branch Managers Seat Time: 3.25hrs - Desc:

This course will introduce the learner to the role of the Branch Manager in ensuring that his/her institution remains compliant with all aspects of the Bank Secrecy Act (BSA). The course will familiarize the learner with the Act itself, as well as how and when to file Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs), and why this is important. In addition, the course will discuss how to apply BSA requirements to other aspects of the institution’s operations. After completing this course, the learner will understand:

  • How to complete and file a CTR and a SAR.
  • How to maintain an effective Customer Identification Program (CIP).
  • How the USA PATRIOT Act affects BSA requirements.
Compliance & Regulatory