Seat Time: 2.75hrs - Desc:
This course will educate the learner on fair lending procedures and regulations. This course will also discuss marketing and advertising, and the interview process for loans. After completing this program, the learner will be able to:
This course will introduce the learner to the Fair Credit Reporting Act (FCRA) by outlining how the Act ensures that credit reporting agencies accurately report customer credit information. The learner will also understand details concerning the FACT Act, identity theft, adverse action, and prescreening. After completing this program, the learner will be able to:
Seat Time: 2.25hrs - Desc:
This course will introduce the learner to common fraud schemes and how criminals profit from preying on vulnerable consumers. The course will provide a comprehensive overview of identity theft, phishing and vishing, impersonators, kiting, embezzlement, and other types of fraud. Upon completing this course, the learner will be able to:
This course will introduce the learner to the Community Reinvestment Act (CRA) by detailing the requirements of the Act. The learner will also understand the requirements of Regulation G and the necessity of record retention and performance tests. After completing this program, the learner will be able to:
This course will introduce the learner to the Right to Financial Privacy Act (RFPA) and the provisions it establishes. The course will also discuss the relationship that the Act has in regard to the financial institution and the requirements that the institution must follow. After completing this program, the learner will understand:
Seat Time: 2hrs - Desc:
This course will explore best practices for mitigating and handling major operational disruptions and disasters. The learner will be able to outline and develop a Business Continuity Plan in accordance with the Disaster Recovery Institute. After completing this program, the learner will be able to:
Seat Time: 2hrs - Desc:
This course will acquaint the learner with team management, including a comprehensive look at aspects such as manager roles, conflict, and standards. This course will also examine conflict resolution and SMART goals. After completing this program, the learner will be able to:
Seat Time: 1.5hrs - Desc:
This course will afford the learner a discussion of management skills and responsibilities. This course will also examine action planning and SWOT analysis. After completing this program, the learner will be able to: