Seat Time: 2.25hrs - Desc:
This course will discuss project management and the importance of customer focus. This course will also introduce various steps in the planning and implementation process of project management. After completing this program, the learner will be able to:
Seat Time: 1.25hrs - Desc:
This course will include information on identifying customers when processing transactions. This course will also emphasize the importance of protecting the institution and its assets by preventing identity theft and other types of fraud. After completing this program, the learner will be able to:
Seat Time: 2.25hrs - Desc:
This course will introduce the learner to effective sales skills. The course will familiarize the learner with maintaining sales professionalism and increasing sales. Upon successful completion of the course, the learner will have a strong understanding of the following:
Seat Time: 2hrs - Desc:
This course will introduce the learner to the necessity of information security on the job. The learner will understand the physical security requirements of an organization, plus the intangible requirements such as Internet, email, password, and fax security. After completing this program, the learner will be able to:
Seat Time: 1.75hrs - Desc:
This course will demonstrate the important role that human resources personnel play at an organization, and provide a detailed overview of the diverse array of responsibilities that is indicative a professional and efficient HR department. Upon successful completion of this course, the learner will understand: