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Seat Time: 1hrs - Desc:

This course will introduce the learner to the details of the Real Estate Settlement Procedures Act (RESPA). The learner will be provided with an overview of the important aspects of RESPA, such as the Act's disclosures and penalties for non-compliance. After completing this program, the learner will understand:

  • Refinancing under RESPA.
  • Definition of types of refinancing requirements of RESPA, such as the Good Faith Estimate (GFE)
  • Necessary items on annual reports
Seat Time: 1hrs - Desc:

This course will introduce the learner to the pervasive and serious issue of elder financial abuse. The course will help to familiarize the learner with the various financial frauds and scams that are most commonly perpetrated on elders. After completing this course, the learner will understand:

  • Why elder financial abuse is such a serious issue.
  • Who most commonly perpetrates elder financial abuse.
  • How to identify the various red flags of financial abuse and how to properly report them.

Seat Time: 4.25hrs - Desc:

This course will introduce the learner to the recruitment and selection processes performed by Human Resources (HR). The course will familiarize the learner with structuring job information and recruitment sources, effective interviewing techniques, and how to properly select and hire new employees. After completing this course, the learner will understand:

  • How to recognize and avoid bias in recruitment and selection.
  • How to use ability and psychometric tests as additions to normal interviewing techniques.
  • How to ensure fair and respectful hiring methods by avoiding and discouraging discrimination and harassment.

Seat Time: 0.25hrs - Desc:

This course will introduce the learner to Regulation 9, which sets forth the standards that apply to the fiduciary activities of national banks. The course will teach the learner about the limitations that Regulation 9 establishes. After completing this program, the learner will understand:

  • Policies and procedures for national banks enacted under Regulation 9.
  • Three types of reviews of fiduciary accounts.
  • Acceptable collateral that can be set aside as security.

Seat Time: 0.25hrs - Desc:

This course will introduce the learner to the provisions established by Regulation A. The learner will be provided with an overview of the ways in which a Federal Reserve bank may extend credit to depository institutions. After completing this program, the learner will understand:

  • Reasons why primary credit is extended.
  • Details about seasonal credit users.
  • Ways in which collateral is secured.
Seat Time: 1hrs - Desc:

This course will introduce the learner to Regulation AA and the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) Act. The learner will be instructed on the provisions and prohibitions enacted under Regulation AA. After completing this program, the learner will understand:

  • How confessions of judgment occur.
  • What third-party relationships are considered UDAAPs.
  • What constitutes a UDAAP.
Seat Time: 0.75hrs - Desc:

This course will introduce the learner to Regulation CC and its relationship to the Expedited Funds Availability Act. The learner will be provided with an overview of the timeframes established by Regulation CC that define a business day. After completing this program, the learner will understand:

  • The definition of a general hold policy.
  • What constitutes a general hold policy exception.
  • Why and when notices and disclosures must be given.
Seat Time: 0.5hrs - Desc:

This course will introduce the learner to the ways in which Regulation D establishes the minimum balance requirement that must be maintained in reserve accounts. The learner will also be instructed on the details of Regulation D's relationship with the Monetary Control Act. After completing this program, the learner will understand:

  • The purposes of Regulation D and the Monetary Control Act.
  • Which depository institutions are covered under Regulation D.
  • Deposit accounts, as defined under Regulation D.