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  Name SKU Description Category Additional data
Disability Awareness

Seat Time: 2hrs - Desc:

This course will introduce the learner to stereotypes. The course will explain the various misconceptions, labels, and diversity issues that exist within the workplace. Upon successful completion of the course, the learner will have a solid understanding of the following:

  • Making accommodations.
  • Communication.
  • Encouraging diversity through hiring and STOP.
Professional Skills
Disaster Prevention and Mitigation Planning

Seat Time: 1.5hrs - Desc:

This course will discuss disaster prevention and mitigation planning. The learner will be presented with situations in which technology, power, or other power and information sources fail, as well as the impact such situations have. After completing this program, the learner will be able to:

  • Implement preventative measures against computer crashes, power outages, and other emergency situations.
  • Function as part of a team in the event of an emergency situation.
  • Conduct tests of methods and understand documentation procedures.
Compliance & Regulatory
Discrimination

Seat Time: 2.5hrs - Desc:

This course will introduce the learner to the notion of discrimination in particular to the workplace. This course will also provide an overview of different types of discrimination, federal and state laws surrounding discrimination, and best practices for supervisors. After completing this program, the learner will be able to:

  • Adhere to best practices for recruitment, hiring, promotions, and conditions of employment.
  • Understand the benefits and consequences of EEO in reference to discrimination.
  • Adhere to federal and state laws surrounding a fair and respectful workplace.
Human Resources
Diversity

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to diversity in the workplace. The course will familiarize the learner with the importance of maintaining a diverse workplace by highlighting the benefits working in a diverse organization. After completing this course, the learner will understand:

  • How promoting diversity enables the organization to retain talent, increase productivity and profitability, and instill a sense of loyalty in employee.
  • How stereotyping, discrimination and prejudice can serious problems at the organization.
  • Why encouraging cultural awareness among employees is important to the organization.

 

Human Resources
Economic Indicators

Seat Time: 2.5hrs - Desc:

This course will introduce the learner to the process of credit analysis. This course will familiarize learners with macroeconomics, in addition to economic, general business, and micros cycles and industry, business and product life cycles. After completing this program the learner will understand:

  • The five competitive forces in industry.
  • How to develop a company overview.
  • The accounting cycle.
Banking & Financial
Effective Presentation Skills

Seat Time: 2hrs - Desc:

This course will examine the attributes of good presenters, including making eye contact and projecting voice. The learner will become acquainted with presenter delivery sequence and other strategies for presenting. After completing this program, the learner will be able to:

  • Develop, plan, and practice a presentation professionally.
  • ;Use visual aids, scripts, and podiums to augment presentations.
  • Make eye contact and use good posture and vocal projection.
Professional Skills
Elder Financial Abuse Seat Time: 2hrs - Desc:

This course will introduce the learner to the increasing problem of elder financial abuse and the measures that are being taken to detect and prevent it. The course will familiarize the learner with federal and state laws that address elder financial abuse, in addition to providing advice for protecting elderly customers and how to report suspicions of elder financial abuse. After completing this program, the learner will understand:

  • The financial institution’s responsibilities and role in preventing and detecting elder financial abuse.
  • How to empower elderly customers to better protect them from abuse.
  • The role of Adult Protective Services.
Compliance & Regulatory
Emotional Intelligence

Seat Time: 2.25hrs - Desc:

This course presents the concept of emotional intelligence, the emotions that create the base of emotional intelligence, and how to stimulate it for success on the job. Upon successful completion of this course, the learner will be able to understand:

  • Different classifications of emotion.
  • The correlation between emotional intelligence and success in the workplace.
  • How to respond appropriately to the emotions of others.
Professional Skills