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Seat Time: 2.25hrs - Desc:

This course will introduce the learner to skills and standards necessary to be a successful commercial lender. The course will familiarize the learner with aspects of commercial lending, such as the types of businesses, commercial loans, and collateral involved in commercial lending, in addition to common commercial loan products. After completing this program the learner will understand:

  • How to maintain confidentiality as a commercial lender.
  • How to analyze financial information as it relates to commercial lending.
  • The various loan products offered to businesses.

Seat Time: 1hrs - Desc:

This course will provide the learner with a comprehensive overview of the types of U.S coin and currency that s/he will encounter when handling money on the job. The learner will be able to identify and understand the importance of the individual features that appear on U.S. coins and banknotes. After completing the program the learnerwill be better prepared to:

  • Detect damaged, mutilated and counterfeit coins and currency.
  • Follow the appropriate procedures for handling currency at the organization.    
  • Understand the security features of U.S. banknotes and recognize their importance in protecting the organization and its customers from money laundering and counterfeiting.

Seat Time: 2.5hrs - Desc:

This course will discuss the importance of coaching as a motivational tool for leaders. The learner will be able to use the VISION model to build trust relationships and team dynamics. After completing this program, the learner will be able to:

  • Delegate, communicate, solve problems, and make appropriate decisions.
  • Use the VISION model to reinforce the value of teamwork.
  • Congratulate team members upon achieving consensus and reaching goals.
This course contains 9 activities, covering a range of topics, including: Ships and Trade. Global shipping and trading patterns. Types of vessels. Maritime geography. The Maritime Business and its players. Shipping companies: principals, intermediaries and practitioners: their role and responsibilities. National and International organisations. Classification and registration societies. Shipping contracts Bills of Lading, the three functions and different types of Bills of lading. Port Agency. Role and authority of an agent. Port services and the providers. Cargo working. Husbandry. Local requirements Bulk Carrier and Tanker Documents. Charter parties and other documents. Basic laytime concepts. Liner Agency Documentation. The agency agreement. Space allocation, sales and marketing, dealing with cargo bookings, special cargo. Documentation. Conferences and consortia Chartering. The chartering markets and different types of charter. How the deal is made. The charterer's authority and responsibility. Post fixture responsibilities. Brokerage. Ports and Cargoes. The location, origins and facilities of ports. A selection of some ports with details of their import and export facilities Ship Management and Operations. Different types of management - integral or independent managers. Roles and responsibilities of a ship management department

Seat Time: 0.25hrs - Desc:

This course will introduce the learner to the Children's Online Privacy Protection Act, whose primary goal is to place parents in control over what information is collected from their children online. The learner will be able to apply knowledge of the law to commercial websites and online services directed to children under the age of 13. After completing this program, the learner will be able to understand:

  • The roles and responsibilities of operators of aforementioned websites.
  • Exceptions allowing operators to collect a child's email address without obtaining parent consent in advance.
  • Privacy notices subject to the requirements of COPPA.
Seat Time: 1.25hrs - Desc:

This course will familiarize the learner with Check Clearing for the 21st Century Act and the process of check truncation. The learner will be able to recognize substitute checks and understand the legalities surrounding them. After completing this program, the learner will be able to:

  • Differentiate between warranties and indemnities required under Check 21.
  • Make and submit claims for recredits which consumers may ask for under certain conditions.
  • Communicate with customers about Check 21.

Seat Time: 1.25hrs - Desc:

This course will familiarize the learner with potential problems and challenges that the organization will face while maintaining its social networking sites. The topics contained in this course will stress the importance of training staff in the proper use of social networking sites in order to maintain, improve, and spread the organization's brand. The course will also provide the learner with strategies for using negative feedback to improve the organization. After completing this course, the learner will:

  • Understand the importance of ensuring the proper use of social networking among employees.
  • Be able to respond appropriately to a number of different response types that may be encountered on the company‚Äôs social networking pages.
  • Realize the necessity of keeping social networking pages current and updated with relevant information.
Seat Time: 0.25hrs - Desc:

This course will emphasize the importance of regulations passed by the Consumer Financial Protection Bureau (CFPB) by providing the learner with details on the implementation of new rules. Additionally, the learner will be able to prepare his/her institution for CFPB rule compliance. Upon completion of this course, the learner will understand:

  • The Ability to Pay/Qualified Mortgage Rule
  • The ECOA Valuations Rule
  • The TILA Higher-Price Mortgage Loan Appraisal and Escrow Rules
  • The HOEPA Rule and Loan Origination Compensation