Call Now : 888.433.2666 or Contact Us

RSS
  • Filter
  • Switch to grid layout
  • Swtich to table layout
  Name SKU Description Category Additional data
Analyzing Combined Balance Sheets and Income Statements Seat Time: 1.25hrs - Desc:

This course will introduce the learner to the various means by which combined balance sheets and income statements are analyzed at the financial institution. The course will familiarize the learner with how to use Rate of Return, Pro Forma balance Sheets, and Financial Projections, among other strategies, when analyzing balance sheets and income statements. After completing this course, the learner will understand:

  • How to determine an organizations efficiency measures.
  • The importance of Accounts Payable and Working Capital.
  • How to make financial projections.
Banking & Financial
Intermediate Collections

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the important features comprising intermediate collections. It will detail the credit cycle, effective portfolio management, and useful negotiation and conflict resolution strategies. Upon successful completion of the course, the learner will have a better understanding of the following:

  • Collections Planning Tools
  • Bad Debt Warning Signals
  • Best Practices
Banking & Financial
Interpreting Financial Reports and Accounts

Seat Time: 1hrs - Desc:

This course will introduce the learner to financial statements to better his/her understanding of the process of auditing and methods of accounting. Additionally, the course will teach the learner about the various types of accepted accounting methods used by companies, the methods of inventory valuation, and the decision to lease or own so the learner is prepared to determine accounting decisions. After completing this program, the learner will understand:

  • Interpreting balance sheets.
  • Determining asset quality.
  • Income statements and their importance in determining a company's creditworthiness.
Banking & Financial
Introduction to Banking

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the history of banking around the world, accompanied by an instructional video to bolster the learner’s understanding of eachconcept. Additionally, the course will educate the learner on how a bank’ experience, size, and future outlook help determine the learner’s role in the bank. After completing this program, the learner will understand:

  • The general ways in which a bank makes money.
  • Information on the layout of the interior of the bank, with details on the teller and platform areas, ATMs, vault services, and more.
  • The vision and value of banks.
Banking & Financial
Introduction to Branch Security

Seat Time: 0.75hrs - Desc:

This course will explore branch security, citing statistics and detailing all aspects of security. The learner will be exposed to breaches in security and how to react. After completing this program, the learner will be able to:

  • Utilize preventative measures against security breaches at the branch.
  • Adhere to security precautions and other measures.
  • Comply with laws and regulations to enhance the safety and security of employees, customers, information, and assets.
Banking & Financial
Introduction to Collections Seat Time: 2hrs - Desc:

This course will introduce the learner to the basic skills that are necessary in becoming a successful member of the institution’s Collections Department. The course will familiarize the learner with the various guidelines and strategies that make for timely and efficient collections. Upon the successful completion of this course, the learner will have a solid understanding of the following:

  • What delinquency is.
  • The various products offered by the institution and how they can affect the collections process.
  • How to make telephone calls to customers regarding collections.
Banking & Financial
Notary Basics Seat Time: 1.25hrs - Desc:

This course will introduce the learner to the position of notary at the financial institution. The course will familiarize the learner with his/her responsibilities as a notary by providing detailed information regarding the proper use of the notary journal, acknowledgment forms, and seals and stamps. After completing this course, the learner will understand:

  • The role of the notary at the financial institution.
  • What jurats and acknowledgements are and how they are used.
  • The potential penalties for notary misconduct.
Banking & Financial
Customer Care for CSOs

Seat Time: 3hrs - Desc:

This course will introduce the learner to procedures for providing customers with ongoing, positive experiences. Some of the procedures that this course will outline include communication through listening, phrasing and probing; proper telephone usage, and the various types of customers who will be encountered. After completing this program the learner will understand:

  • The importance of giving and getting respect.
  • How to properly communicate complex information.
  • How to provide appropriate service to customers with disabilities.
Banking & Financial