Call Now : 888.433.2666 or Contact Us

RSS
  • Filter
  • Switch to grid layout
  • Swtich to table layout

Seat Time: 1.5hrs - Desc:

This course will introduce and define anger to the learner. The course will familiarize the learner how to manage anger and how anger affects thinking. Upon successful completion of this course, the learner will have a solid understanding of the following:

  • How to communicate better.
  • How to taking control.
  • The different types of behavior.

Seat Time: 1.5hrs - Desc:

This course will introduce the learner on how to improve professional writing skills by developing a succinct, direct writing style. Additionally, the learner will learn the differences between active and passive voices, creating cohesive paragraphs, and why companies rely on Requests for Proposals (RFPs). Upon successful completion of this course, the learner will have a strong understanding of the following:

  • Properly writing reports.
  • Formatting and persuading.
  • Types of business letters.

Seat Time: 1.25hrs - Desc:

This course will provide an overview of Consumer Driven Healthcare Plans (CDHPs) and will detail the various types of plans that are offered. After completing this course, the learner will understand:

  • The call script.
  • Types of negotiations.
  • The changing customer.