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Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the importance of information security when handling confidential information and the ways in which security breaches could compromise bank and customer information. The course will also provide the learner with an overview of how the bank collects and handles customer information. After completing this program, the learner will understand:
 
  • The definition of social engineering and how criminals use social engineering to commit financial crimes.
  • Different types of spyware and the way that each kind operates.
  • The crime of identity theft and how identity theft occurs.

Seat Time: 1.25hrs - Desc:

This course will provide an overview of social networking, including its uses in business development. This course will also examine customer outreach using social networking. After completing this program, the learner will be able to:

  • Use social networking websites to establish links with other people.
  • Enhance the ability of businesses to perform many tasks at once.
  • Manage risk when handling products, services, departments, and customers in virtual and physical settings.

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the concept of business continuity. The learner will be shown the necessity of planning for a disaster or other interruption to normal operations and will be given instruction on how to create a Business Continuity Plan (BCP). After completing this program, the learner will understand:

  • Reasons to create a BCP.
  • Potential disasters and interruptions that could hinder business operations.
  • Steps to take to plan for continuity.