Name | SKU | Description | Category | Additional data | ||
---|---|---|---|---|---|---|
Leadership Responsibilities |
Seat Time: 1hrs - Desc: This course will provide a brief overview of leadership responsibilities and other skills. This course will also examine how to manage change and use styles of leadership. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Leadership Basics |
Seat Time: 1hrs - Desc: This course will provide a brief overview of leadership basics and skills. This course will also examine models for implementing leadership practices. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Introduction to Project Management |
Seat Time: 2.25hrs - Desc: This course will discuss project management and the importance of customer focus. This course will also introduce various steps in the planning and implementation process of project management. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Identifying Customers |
Seat Time: 1.25hrs - Desc: This course will include information on identifying customers when processing transactions. This course will also emphasize the importance of protecting the institution and its assets by preventing identity theft and other types of fraud. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Creating Effective Teams |
Seat Time: 2.75hrs - Desc: This course will clarify the importance of team dynamics and creating effective sales teams. The learner will examine problem solving and decision making. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Emotional Intelligence |
Seat Time: 2.25hrs - Desc: This course presents the concept of emotional intelligence, the emotions that create the base of emotional intelligence, and how to stimulate it for success on the job. Upon successful completion of this course, the learner will be able to understand:
|
Professional Skills | ||||
Managing Your Team |
Seat Time: 2hrs - Desc: This course will acquaint the learner with team management, including a comprehensive look at aspects such as manager roles, conflict, and standards. This course will also examine conflict resolution and SMART goals. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Disability Awareness |
Seat Time: 2hrs - Desc: This course will introduce the learner to stereotypes. The course will explain the various misconceptions, labels, and diversity issues that exist within the workplace. Upon successful completion of the course, the learner will have a solid understanding of the following:
|
Professional Skills |