Name | SKU | Description | Category | Additional data | ||
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Communication for Leadership |
Seat Time: 1.75hrs - Desc: This course will discuss how to communicate, particularly from the point of view of leaders. The leader will examine how to present information using clear and precise language, feedback skills, and a friendly tone. After completing this program, the learner will be able to:
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Professional Skills | ||||
Communication Skills |
Seat Time: 1.25hrs - Desc: This course will instruct the learner on the importance of communication skills such as listening, phrasing, and probing. The learner will examine probing strategies and telephone standards. After completing this program, the learner will be able to:
|
Professional Skills | ||||
Communication Strategies |
Seat Time: 1.5hrs - Desc: This course will provide an overview of the CLEAR technique and effective communication strategies. The learner will be exposed to situations involving problem customers and unreasonable customers. After completing this program, the learner will be able to:
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Professional Skills | ||||
Problem-Solving and Decision-Making |
Seat Time: 2hrs - Desc: This course will discuss problem-solving and the necessary components, considerations, and more. This course will also discuss decision-making approaches. After completing this program, the learner will be able to:
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Professional Skills | ||||
Overview of Social Networking |
Seat Time: 1.25hrs - Desc: This course will provide an overview of social networking, including its uses in business development. This course will also examine customer outreach using social networking. After completing this program, the learner will be able to:
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Professional Skills | ||||
Management Skills |
Seat Time: 1.5hrs - Desc: This course will afford the learner a discussion of management skills and responsibilities. This course will also examine action planning and SWOT analysis. After completing this program, the learner will be able to:
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Professional Skills | ||||
Creative Thinking Techniques |
Seat Time: 2.25hrs - Desc: This course will afford the learner a look at creativity and the importance of thinking creatively. The learner will be introduced to creativity blocks and the purpose of brainstorming. After completing this program, the learner will be able to:
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Professional Skills | ||||
Managing Suppliers and Vendors |
Seat Time: 2.75hrs - Desc: This course will introduce the learner to the processes by which vendors and suppliers should be managed. The course will familiarize the learner with strategies for assessing risk, identifying candidates, and avoiding conflicts of interest, in addition to other details regarding the maintenance of strong vendor and supplier relationships. After completing this course, the learner will understand:
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Professional Skills |