Name | SKU | Description | Category | Additional data | ||
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Customer Service Excellence |
Seat Time: 2.5hrs - Desc: This course will introduce the learner to the intricacies involved in becoming an effective customer-oriented employee. Additionally, it will explain how to define customer service, improve communication, resolve conflicts, and engage employees. Upon successful completion of the course, the learner will have a solid understanding of the following:
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Professional Skills |