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Seat Time: 1hrs - Desc:

This course will introduce the learner to whistleblowing and the laws, policies and procedures that relate to whistleblowing and retaliation. The course will define terms associated with whistleblowing and will explain how whistleblowers are protected from retaliation. After completing this course, the learner will understand:

  • The various whistleblower protection laws that have been passed by the government and implemented by the financial institution.
  • How to file a claim under the False Claims Act.
  • How the Dodd-Frank act affects filing whistleblower claims.

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the importance of information security when handling confidential information and the ways in which security breaches could compromise bank and customer information. The course will also provide the learner with an overview of how the bank collects and handles customer information. After completing this program, the learner will understand:
 
  • The definition of social engineering and how criminals use social engineering to commit financial crimes.
  • Different types of spyware and the way that each kind operates.
  • The crime of identity theft and how identity theft occurs.

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the concept of business continuity. The learner will be shown the necessity of planning for a disaster or other interruption to normal operations and will be given instruction on how to create a Business Continuity Plan (BCP). After completing this program, the learner will understand:

  • Reasons to create a BCP.
  • Potential disasters and interruptions that could hinder business operations.
  • Steps to take to plan for continuity.

Seat Time: 1.25hrs - Desc:

This course will provide a brief overview of facets of mortgage loan fraud. The learner will become acquainted with fraud for profit and housing, and how to detect, prevent, and report mortgage fraud. After completing this program, the learner will understand how to:

  • Identify and differentiate between various types of mortgage fraud.
  • Implement procedures and policies for preventing mortgage fraud.
  • Use different types of reports to report mortgage fraud.

Seat Time: 2hrs - Desc:

This course will introduce the learner to the necessity of information security on the job. The learner will understand the physical security requirements of an organization, plus the intangible requirements such as Internet, email, password, and fax security. After completing this program, the learner will be able to:

  • Implement best practices for recognizing and reacting to security breaches.
  • Follow appropriate preventative procedures.
  • Understand information security in terms of branch security, social networking, fax machines, Internet, and email.

Seat Time: 2.75hrs - Desc:

This course will introduce the learner to harassment in the workplace, including a look at federally protected categories such as age, disability, national origin, and more. The course will also delve into different types and channels of harassment, and its effects. After completing this program, the learner will be able to:

  • Recognize and report all types of workplace harassment.
  • Act appropriately if accusing someone, or if being accused, of harassment.
  • Discuss the necessity of honesty and the avoidance of retaliation.

Seat Time: 2.5hrs - Desc:

This course will introduce the learner to the notion of discrimination in particular to the workplace. This course will also provide an overview of different types of discrimination, federal and state laws surrounding discrimination, and best practices for supervisors. After completing this program, the learner will be able to:

  • Adhere to best practices for recruitment, hiring, promotions, and conditions of employment.
  • Understand the benefits and consequences of EEO in reference to discrimination.
  • Adhere to federal and state laws surrounding a fair and respectful workplace.

Seat Time: 2.75hrs - Desc:

This course will familiarize the learner with instances of workplace violence and how to understand, avoid, and report them. The learner will be given an overview of various types of threats and threatening behaviors. After completing this program, the learner will be able to:

  • Understand the effects of workplace violence, domestic violence, stalking, and other threatening behavior.
  • Enforce federal laws and workplace rules in order to prevent workplace violence.
  • Respond to instances of violence appropriately and aid in the recovery process.