T1. Welcome: This topic will provide the learner with an overview of the banking process, including a brief look at the benefits of working at a financial institution.
T2. History of Banking: This topic will educate the learner on the history of banking around the world through the use of an instructional video.
T3. Flow of Money: This topic will instruct the learner on the general ways in which a financial institution makes money, such as through lending and investments.
T4. Branch Team Members: This topic will detail the many and varied positions at each branch, such as the teller, head teller, cash vault manager, etc. and each of their responsibilities.
T5. Branch Information: This topic provides information on the layout of the interior of a financial institution, with details on the teller and platform areas, ATMs, vault services, and more.
T6. History of Your Financial Institution: This topic will provide a brief overview of the three facets of a financial institution that branch managers should be familiar with: experience, size, and future outlook.
T7. Vision and Values: This topic will familiarize the learner with the importance of having a defined vision and values for the financial institution, which can include honesty and integrity, customer appreciation, and a commitment to the community.