Call Now : 888.433.2666 or Contact Us

  • Filter
  • Switch to grid layout
  • Swtich to table layout
  Name SKU Description Category Additional data
Introduction to Branch Security

Seat Time: 0.75hrs - Desc:

This course will explore branch security, citing statistics and detailing all aspects of security. The learner will be exposed to breaches in security and how to react. After completing this program, the learner will be able to:

  • Utilize preventative measures against security breaches at the branch.
  • Adhere to security precautions and other measures.
  • Comply with laws and regulations to enhance the safety and security of employees, customers, information, and assets.
Banking & Financial
Introduction to Collections Seat Time: 2hrs - Desc:

This course will introduce the learner to the basic skills that are necessary in becoming a successful member of the institution’s Collections Department. The course will familiarize the learner with the various guidelines and strategies that make for timely and efficient collections. Upon the successful completion of this course, the learner will have a solid understanding of the following:

  • What delinquency is.
  • The various products offered by the institution and how they can affect the collections process.
  • How to make telephone calls to customers regarding collections.
Banking & Financial

Seat Time: 1hrs - Desc:

This course will include information on the history and development of Individual Retirement Accounts (IRAs). This course will provide a brief overview of the various types of IRAs that exist, and will provide a list of frequently asked questions that the learner should be able to answer. After completing this program, the learner will be able to:

  • Answer any questions that customers may have concerning IRAs.
  • Understand how the IRAs have been shaped by previous legislation.
  • Use different reports to fulfill reporting requirements to the IRS.
Compliance & Regulatory