Call Now : 888.433.2666 or Contact Us

RSS
  • Filter
  • Switch to grid layout
  • Swtich to table layout
  Name SKU Description Category Additional data
Diversity

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to diversity in the workplace. The course will familiarize the learner with the importance of maintaining a diverse workplace by highlighting the benefits working in a diverse organization. After completing this course, the learner will understand:

  • How promoting diversity enables the organization to retain talent, increase productivity and profitability, and instill a sense of loyalty in employee.
  • How stereotyping, discrimination and prejudice can serious problems at the organization.
  • Why encouraging cultural awareness among employees is important to the organization.

 

Human Resources
Ethics: Code of Conduct

Seat Time: 2hrs - Desc:

This course will introduce the learner to the code of conduct by which all employees must abide at the institution. The course will familiarize the learner with various aspects of the code, including policies on insider trading, outside activities, and conflicts of interest. After completing this course, the learner will understand:

  • What constitutes a violation of the code of conduct.
  • Why excellence is important to the institution and how the learner can contribute to the success of the organization.
  • What constitutes prohibited financial interests and how they can be avoided.
Human Resources
Information Security on the Job

Seat Time: 2hrs - Desc:

This course will introduce the learner to the necessity of information security on the job. The learner will understand the physical security requirements of an organization, plus the intangible requirements such as Internet, email, password, and fax security. After completing this program, the learner will be able to:

  • Implement best practices for recognizing and reacting to security breaches.
  • Follow appropriate preventative procedures.
  • Understand information security in terms of branch security, social networking, fax machines, Internet, and email.
Information Security
Overview of Mortgage Loan Fraud

Seat Time: 1.25hrs - Desc:

This course will provide a brief overview of facets of mortgage loan fraud. The learner will become acquainted with fraud for profit and housing, and how to detect, prevent, and report mortgage fraud. After completing this program, the learner will understand how to:

  • Identify and differentiate between various types of mortgage fraud.
  • Implement procedures and policies for preventing mortgage fraud.
  • Use different types of reports to report mortgage fraud.
Mortgage Lending
Whistleblowing

Seat Time: 1hrs - Desc:

This course will introduce the learner to whistleblowing and the laws, policies and procedures that relate to whistleblowing and retaliation. The course will define terms associated with whistleblowing and will explain how whistleblowers are protected from retaliation. After completing this course, the learner will understand:

  • The various whistleblower protection laws that have been passed by the government and implemented by the financial institution.
  • How to file a claim under the False Claims Act.
  • How the Dodd-Frank act affects filing whistleblower claims.
Professional Skills
Overview of Information Security

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the importance of information security when handling confidential information and the ways in which security breaches could compromise bank and customer information. The course will also provide the learner with an overview of how the bank collects and handles customer information. After completing this program, the learner will understand:
 
  • The definition of social engineering and how criminals use social engineering to commit financial crimes.
  • Different types of spyware and the way that each kind operates.
  • The crime of identity theft and how identity theft occurs.
Professional Skills
Overview of Business Continuity

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the concept of business continuity. The learner will be shown the necessity of planning for a disaster or other interruption to normal operations and will be given instruction on how to create a Business Continuity Plan (BCP). After completing this program, the learner will understand:

  • Reasons to create a BCP.
  • Potential disasters and interruptions that could hinder business operations.
  • Steps to take to plan for continuity.
Professional Skills