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Seat Time: 1.5hrs - Desc:

This course will provide the learner with an introduction to FINRA and its key responsibilities and functions in regulating U.S. securities firms. The course will provide details regarding the history of FINRA and the various rules that it imposes and enforces. After completing this course, the learner will understand:

  • The functions of arbitration and mediation and the differences between each.
  • How FINRA regulates the financial services industry.
  • The purpose of the Communication Rules and FINRA Rule 3310.
Seat Time: 0.75hrs - Desc:

This course will instruct the learner on the purpose and responsibilities of the Federal Deposit Insurance Corporation (FDIC). The learner will become familiar with the different types of account ownership and account ownership categories. After completing this program, the learner will be able to:

  • Recommend appropriate accounts for consumers based on their needs and desires.
  • Apply FDIC regulations and procedures.
  • Differentiate between insured deposits and uninsured deposits.
Seat Time: 3hrs - Desc:

This course will introduce the learner to the role of the Trust and Investments department in ensuring that the institution remains compliant with all aspects of the Bank Secrecy Act. The course will familiarize the learner with the Act itself, in addition to how, when, and why to file CTRs and SARs.The course will also discuss how to apply BSA requirements to other aspects of the institution’s operations. After completing this course, the learner will understand:

  • How to complete and file a CTR and a SAR.
  • How to maintain an effective Customer Identification Program (CIP).
  • How the USA PATRIOT Act affects BSA requirements.

Seat Time: 3hrs - Desc:

This course will educate the learner on fair lending procedures and regulations. This course will also discuss marketing and advertising, and the interview process for loans. After completing this program, the learner will be able to:

  • Inform consumers of the appraisal, interview, and underwriting process.
  • Adhere to federal regulations surrounding fair lending.
  • Understand requirements for taking credit applications and evaluations.
Seat Time: 2hrs - Desc:

This course will introduce the learner to the increasing problem of elder financial abuse and the measures that are being taken to detect and prevent it. The course will familiarize the learner with federal and state laws that address elder financial abuse, in addition to providing advice for protecting elderly customers and how to report suspicions of elder financial abuse. After completing this program, the learner will understand:

  • The financial institution’s responsibilities and role in preventing and detecting elder financial abuse.
  • How to empower elderly customers to better protect them from abuse.
  • The role of Adult Protective Services.
Seat Time: 1hrs - Desc:

This course will introduce the learner to the Fair Credit Reporting Act (FCRA) by outlining how the Act ensures that credit reporting agencies accurately report customer credit information. The learner will also understand details concerning the FACT Act, identity theft, adverse action, and prescreening. After completing this program, the learner will be able to:

  • Identify what the FCRA regulates and the means by which it does so.
  • Identify negative information.
  • Understand the procedures regarding adverse action and credit reports.

Seat Time: 1hrs - Desc:

This course will introduce the learner to Anti-Boycott Regulations, covering requests and reporting requirements. The learner will understand prohibited business discriminations and Letters of Credit. After completing this program, the learner will be able to:

  • Distinguish between the four types of prohibited refusals.
  • Define and implement Letters of Credit inside and outside of the United States.
  • Understand reporting requirements.
Seat Time: 1.5hrs - Desc:

This course will introduce the learner to various anti-trust laws that have been enacted over time and how they affect the operations of the financial institution. The course will familiarize the learner with price fixing and bid rigging and how these violations can be avoided. Additionally, this course will cover corporate mergers and foreign anti-trust guidelines. After completing this course, the learner will understand:

  • The importance of anti-trust laws.
  • The various ways in which corporations can merge.
  • Potential penalties faced by those who violate anti-trust laws.