This course will introduce the learner to the position of teller at the credit union. The course will discuss the importance of appearance in the professional setting, for both men and women. The course will also outline the necessity of professionalism for tellers, including the importance of cultivating characteristics such as loyalty and respect. After completing this course, the learner will understand:

• The importance of handling confidential information properly.
• How to best cross-sell products and services to members.
• The proper procedures for working with numbers and bookkeeping.