T1. Types of Business Writing: This topic will provide a brief but thorough overview of the most commonly used forms of business communication, such as memos, sales letters, agendas, email, and more.

T2. Standard Business Letter Format: This topic will study the standard format of most business letters, with detailed instruction on how to develop each aspect of a professional, concise letter.

T3. Sales Letters: This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct sales letter for persuading a customer.

T4. Agendas: This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct agenda for enhancing meetings.

T5. Memos: This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct memo for interoffice communication.

T6. Customer Complaints: This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct customer complaint response in the form of an apology letter.

T7. Proposals: This topic will describe the process for planning, structuring, formatting, and producing a professional and succinct proposal for potential customers of a company.