Name | SKU | Description | Category | Additional data | ||
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Advanced Business Writing |
Seat Time: 1.5hrs - Desc: This course will introduce the learner on how to improve professional writing skills by developing a succinct, direct writing style. Additionally, the learner will learn the differences between active and passive voices, creating cohesive paragraphs, and why companies rely on Requests for Proposals (RFPs). Upon successful completion of this course, the learner will have a strong understanding of the following:
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Professional Skills | ||||
Advanced Call Center Training |
Seat Time: 1.25hrs - Desc: This course will provide an overview of Consumer Driven Healthcare Plans (CDHPs) and will detail the various types of plans that are offered. After completing this course, the learner will understand:
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Professional Skills | ||||
Anger Management |
Seat Time: 1.5hrs - Desc: This course will introduce and define anger to the learner. The course will familiarize the learner how to manage anger and how anger affects thinking. Upon successful completion of this course, the learner will have a solid understanding of the following:
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Professional Skills | ||||
Basic Call Center Training |
Seat Time: 1.25hrs - Desc: This course will introduce the learner to the basic skills necessary to be a successful call center employee. The course will familiarize the learner with communicating with customers and proper telephone etiquette. Upon successful completion of the course, the learner will have a strong understanding of the following:
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Professional Skills | ||||
Basic Negotiation Skills |
Seat Time: 1.25hrs - Desc: This course will discuss the art of negotiation. The learner will be able to understand negotiation processes, terms, and types. After completing this program, the learner will be able to:
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Professional Skills | ||||
Branding |
Seat Time: 1.25hrs - Desc: This course will introduce the learner to the benefits that branding offers to customers. Additionally, the learner will become familiar with the versatility of an effective brand and how companies can improve their existing products through branding. Upon successful completion of this course, the learner will have a strong understanding of the following:
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Professional Skills | ||||
Budgeting |
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the various features of budgeting. The course will give an in-depth analysis of Generally Accepted Accounting Principles (GAAP), budget categories, and successfully handling budgets. Upon successful completion of the course, the learner will have a solid understanding of the following:
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Professional Skills | ||||
Bullying in the Workplace |
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the concept of bullying and why bullies act the way they do. The course will familiarize the learner on how to build a shield against bullies, what to do if bullying happens to you and how to create an anti-bullying workplace. Upon successful completion of this course, the learner will have a strong understanding of the following:
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Professional Skills |