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Seat Time: 1.25hrs - Desc:

This course will instruct the learner on the importance of negotiation communication skills such as verbal and non-verbal skills. The learner will examine how to ask questions and give feedback. After completing this program, the learner will be able to:

  • Implement interpersonal skills to properly send and receive verbal and non-verbal messages.
  • Communicate messages effectively and comprehensively.
  • Ask questions and give verbal and non-verbal feedback.

Seat Time: 2.5hrs - Desc:

This course will acquaint the learner with the importance of sales at the organization. The learner will become familiar with sales basics and models. After completing this program, the learner will be able to:

  • Identify the need, build the relationship, and advance the sale.
  • Customize solutions, propose values, and overcome objections.
  • Close the sale and provide quality service.