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  Name SKU Description Category Additional data
Putting it All Together - Retail Prospect Seat Time: 0.25hrs - Desc: Professional Skills
Recruitment and Selection

Seat Time: 4.25hrs - Desc:

This course will introduce the learner to the recruitment and selection processes performed by Human Resources (HR). The course will familiarize the learner with structuring job information and recruitment sources, effective interviewing techniques, and how to properly select and hire new employees. After completing this course, the learner will understand:

  • How to recognize and avoid bias in recruitment and selection.
  • How to use ability and psychometric tests as additions to normal interviewing techniques.
  • How to ensure fair and respectful hiring methods by avoiding and discouraging discrimination and harassment.
Professional Skills
Risks of Social Networking

Seat Time: 1.25hrs - Desc:

This course will demonstrate the role that social networking websites play in toda's professional world, and demonstrate the impact that it can have on an organizations and employees when used improperly. Upon successful completion of this course, the learner will understand:

  • How social media can compromise sensitive organizational information
  • How social media usage should be monitored within an organization
  • Legislation regarding the use of social media by individuals and organizations
Human Resources
Stages of Negotiation

Seat Time: 3.25hrs - Desc:

This course will provide an overview of the negotiation process, including information on obstacles, climate, strategy, and tactics. The learner will become acquainted with concessions, resolutions, and the closing process. After completing this program, the learner will be able to:

  • Use strategies and tactics to acquire successful outcomes to negotiations.
  • Make and receive offers as part of the negotiation process.
  • Properly and effectively close a negotiation.
Professional Skills
Standard Topics Seat Time: 0.25hrs - Desc: Professional Skills
Stress Management

Seat Time: 2.75hrs - Desc:

This course will provide an overview of stress and detail the symptoms of stress. The learner will become acquainted with what causes stress, the effects and health impacts of stress, and handling stress. After completing this program, the learner will have a solid understanding of:

  • Managing stress through relaxation.
  • Decision-making techniques.
  • Reducing stress through building a strong support network of friends.
Professional Skills
Succession Planning

Seat Time: 2.5hrs - Desc:

This course will give an overview of the succession planning process and a detailed analysis of the components of a succession plan. Additionally, the learner will gain the skill to classify resources, examine risks, and predict needs. Upon successful completion of this course, the learner will be able to understand:

  • How to enact a plan.
  • Assessing and revising a plan.
  • How to gain access to continuing-education resources.
Professional Skills
The Business Writing Process

Seat Time: 1.75hrs - Desc:

This course will evaluate the use of the business writing model in writing clear and concise business letters in professional environments. This course will also provide a brief overview of the steps involved in drafting, developing, and presenting business letters. Upon completing this program, the learner will be able to:

  • Understand the connection between good writing and good communication.
  • Use a multi-step process to develop and produce exceptional business-grade writing.
  • Proofread, edit, and format business letters for organization and clarity.
Professional Skills