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In order to have the most complete, standardized, current, audited, relevant, and up-to-date content in the market, Banker's Academy has established an in-house team of banking system specialists, business intelligence specialists, business process specialists, certified technical trainers, compliance experts, content management system (CMS) specialists, database programmers, e-Learning authors, graphics design specialists, instructional design experts, LMS developers, localization specialists, rapid e-Learning specialists, SharePoint specialists, subject matter experts (SMEs), and visual studio developers.

Courses are developed internally by our experienced staff on an ongoing basis. If content that does not exist in our comprehensive library is identified by our sales team or Banking Sector Subject Matter Expert (SME), the course then goes through an industry-leading instructional design process established by Banker's Academy CLO, Dr. Katherine Pang, and is then developed. All courses transition through a quality assurance and evaluation phase before the end solution is delivered to the client.