This course will familiarize the learner with the proper procedures for identifying members when processing transactions. The course will emphasize the importance of protecting members and the credit union and its assets by preventing identity theft and other types of fraud. After completing this course, the learner will be able to:
- Appropriately and thoroughly identify members.
- Examine signatures and properly use signature cards.
- Differentiate between primary and secondary forms of identification.
Seat Time: 1.25hrs - Desc:
This course will include information on identifying customers when processing transactions. This course will also emphasize the importance of protecting the institution and its assets by preventing identity theft and other types of fraud. After completing this program, the learner will be able to:
- Appropriately and thoroughly identify customers.
- Examine signatures and utilize signature cards.
- Differentiate between primary and secondary forms of identification.
Seat Time: 2.25hrs - Desc:
This course will familiarize the learner with laws and policies surrounding Equal Employment Opportunity. The learner will explore the key federal laws which prohibit workplace discrimination and harassment. After completing this program, the learner will be able to:
- Recognize instances of discrimination and harassment, particularly sexual harassing behaviors.
- Understand and apply key federal laws such as ADA, FLSA, FMLA, and HIPAA.
- Address requirements, policies, and the results of non-compliance.
Seat Time: 1hrs - Desc:
This course will explore the Home Mortgage Disclosure Act, its purpose and the types of applications it covers. The course will also delve into reporting requirements and rate spread. After completing this program, the learner will be able to:
- Adhere to appropriate reporting requirements.
- Calculate rate spread using the Federal Institutions Examination Council calculator.
- Discuss reporting information with applicants and borrowers.
Seat Time: 2hrs - Desc:
This course details the Health Insurance Portability and Accountability Act (HIPAA) and outlines the impact it has on the financial industry. It features information relating to security provisions, entities affected by HIPAA, and how financial institutions can comply with the act. Upon completion of this course, the learner will have a better understanding of the following:
- Business Associates
- Exceptions to HIPAA
- HIPAA Penalties
Seat Time: 1.75hrs - Desc:
This course presents an all-inclusive explanation of the provisions made by the Health Insurance Portability and Accountability Act (HIPAA). It highlights the important aspects of the bill and the implications it has on financial institutions. Furthermore, the course will designate applicable business interactions between health care providers and financial institutions, regulations involving Protected Health Information (PHI), and specific rules enacted under HIPAA. Upon successful completion of the course, the learner will have a better understanding of the following concepts and terms:
- Transmission of Information
- Electronic Standardization of PHI
- The Privacy Rule
- The Security Rule
This course provides information about Health Savings Accounts (HSAs), including information for eligibility. The learner will also be able to differentiate between requirements for contributions and distributions. Upon completing this program, the learner will be able to:
- Understand the difference between HSAs and MSAs.
- Adhere to contribution and distribution policies where HSAs are concerned.
- Uphold eligibility requirements for use of HSAs.
This course will provide the learner with an introduction to Health Reimbursement Arrangements (HRAs) and the ways in which they function. After completing this course, the learner will understand:
- How HRA contributions work.
- How HRA distributions are made.
- What the advantages of HRAs are for individuals and employees.