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Seat Time: 1hrs - Desc:

This course provides the learner with a framework and guidelines that a manager can use to help him/her have difficult conversations with employees who violate the company’s dress code or who have personal hygiene issues that have become a distraction in the work place. The course also provides details regarding the various hygiene issues that a manager may have to address with employees and how to speak about each. Upon completing this course, the learner will:

  • Be able to hold proper discussions with employees about hygiene and dress code issues.
  • Understand what constitutes a problem in regard to personal hygiene.
  • Understand the importance of following proper procedure when discussing sensitive matters with employees.

Seat Time: 2.75hrs - Desc:

This course will introduce the learner to harassment in the workplace, including a look at federally protected categories such as age, disability, national origin, and more. The course will also delve into different types and channels of harassment, and its effects. After completing this program, the learner will be able to:

  • Recognize and report all types of workplace harassment.
  • Act appropriately if accusing someone, or if being accused, of harassment.
  • Discuss the necessity of honesty and the avoidance of retaliation.
Seat Time: 1.25hrs - Desc: This course will provide the learner with an introduction to the Gramm-Leach-Bliley Act (GLBA) and its various aspects regarding information privacy and security. After completing this course, the learner will understand:

  • The history and specific purposes of the GLBA.
  • What the privacy rule is.
  • What the safeguards rule is and what it does.

Seat Time: 1.5hrs - Desc:

This course will discuss fraud and the bank’s commitment to compliance laws and regulations. This course will also explain the reporting process and other procedures. After completing this program, the learner will be able to:

  • Adhere to recordkeeping and reporting requirements.
  • Recognize and address instances of fraudulent activity.
  • Understand the reasons behind fraud and the role the learner plays in fraud prevention.

Seat Time: 1hrs - Desc:

This course will familiarize the learner with the details of the Foreign Corrupt Practices Act and how it is implemented at the organization. The course will also familiarize the learner with the Act’s anti-bribery provisions and accounting and recordkeeping requirements that the Act imposes. After completing this course, the learner will understand:

  • What constitutes a red flag for foreign corrupt practices.
  • How to properly keep records in accordance with the Act.
  • The penalties for foreign corrupt practices.
Seat Time: 0.75hrs - Desc:

This course will provide the learner with information about the National Flood Insurance Act of 1968. The learner will understand the amount of flood insurance generally given and which types of property are eligible for coverage. After completing this program, the learner will be able to:

  • Comply with the Act’s requirements.
  • Apply flood insurance to loans that require it.
  • Differentiate between real estate that is and is not eligible for flood insurance.

Seat Time: 1hrs - Desc:

This course will provide the learner with an introduction to Flexible Spending Accounts (FSAs) and will detail the specific types of FSAs that are available to individuals. After completing this course, the learner will understand:

  • What the advantages of FSAs are for individuals and employees.
  • How FSA contributions work.
  • How FSA distributions are made.
Seat Time: 1.5hrs - Desc:

This course will provide the learner with an introduction to FINRA and its key responsibilities and functions in regulating U.S. securities firms. The course will provide details regarding the history of FINRA and the various rules that it imposes and enforces. After completing this course, the learner will understand:

  • The functions of arbitration and mediation and the differences between each.
  • How FINRA regulates the financial services industry.
  • The purpose of the Communication Rules and FINRA Rule 3310.