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Seat Time: 0.25hrs - Desc:

Seat Time: 2hrs - Desc:

This course will explore best practices for mitigating and handling major operational disruptions and disasters. The learner will be able to outline and develop a Business Continuity Plan in accordance with the Disaster Recovery Institute. After completing this program, the learner will be able to:

  • Adhere to plan objectives and goals.
  • Recognize and react to disruptions and disasters, and communicate effectively.
  • Implement and maintain the disaster plan.

Seat Time: 1.5hrs - Desc:

This course will afford the learner a discussion of management skills and responsibilities. This course will also examine action planning and SWOT analysis. After completing this program, the learner will be able to:

  • Use principles of strategic management to successfully implement change.
  • Recognize and align goals to foster collaboration and achieve consensus.
  • Assess the market, competition, and bank by looking at certain characteristics.
Seat Time: 2.75hrs - Desc:

This course will introduce the learner to the processes by which vendors and suppliers should be managed. The course will familiarize the learner with strategies for assessing risk, identifying candidates, and avoiding conflicts of interest, in addition to other details regarding the maintenance of strong vendor and supplier relationships. After completing this course, the learner will understand:

  • How to properly solicit information from vendors and suppliers.
  • How to rate vendor proposals.
  • The importance of conducting due diligence measures.

Seat Time: 2hrs - Desc:

This course will acquaint the learner with team management, including a comprehensive look at aspects such as manager roles, conflict, and standards. This course will also examine conflict resolution and SMART goals. After completing this program, the learner will be able to:

  • Understand and use any of the four typical roles that managers play in the workplace.
  • Understand and analyze the causes and symptoms of conflict, and best practices for resolving them.
  • Delegate team members and establish SMART goals.

Seat Time: 2.25hrs - Desc:

This course will introduce the learner to common fraud schemes and how criminals profit from preying on vulnerable consumers. The course will provide a comprehensive overview of identity theft, phishing and vishing, impersonators, kiting, embezzlement, and other types of fraud. Upon completing this course, the learner will be able to:

  • Recognize red flags of various types of fraud.
  • Address red flags by adhering to reporting requirements and other preventative actions.
  • Understand the implications of fraud, such as identity theft, impersonation, money laundering, and more.
Seat Time: 0.75hrs - Desc:

This course will introduce the learner to the Community Reinvestment Act (CRA) by detailing the requirements of the Act. The learner will also understand the requirements of Regulation G and the necessity of record retention and performance tests. After completing this program, the learner will be able to:

  • Understand the record-retention requirements and performance tests that institutions must undergo.
  • Describe the Act’s purpose, disclosures, and the necessity of compliance.
  • Understand the effect of the CRA record on applications.
Seat Time: 1hrs - Desc:

This course will introduce the learner to the Fair Credit Reporting Act (FCRA) by outlining how the Act ensures that credit reporting agencies accurately report customer credit information. The learner will also understand details concerning the FACT Act, identity theft, adverse action, and prescreening. After completing this program, the learner will be able to:

  • Identify what the FCRA regulates and the means by which it does so.
  • Identify negative information.
  • Understand the procedures regarding adverse action and credit reports.