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Credit Unions: Teller Introduction

Category: Credit Unions
T1. CU:Branch Information: This topic provides information on the layout of the interior of a credit union, with details on the teller and platform areas, ATMs, vault services, and more.

T2. CU:Branch Team Members: This topic will detail the many and varied positions at each branch, such as the teller, head teller, cash vault manager, etc. and each of their responsibilities.

T3. CU:History of Your Credit Union: This topic will provide a brief overview of the three facets of a credit union that branch managers should be familiar with: experience, size, and future outlook.

T4. CU:Vision and Values: This topic will familiarize the learner with the importance of having a defined vision and values for the credit union, which can include honesty and integrity, member appreciation, and a commitment to the community.

T5. CU:Teller Job Description: This topic will explain, in detail, the role and responsibilities of the teller, and the necessary attitude for any person in this position.

T6. CU:Teller for a Day: This topic will familiarize the learner with a day in the life of a teller, including opening activities, daily activities, and closing responsibilities.

T7. CU:Teller Skills: This topic will define the appropriate skill and ability requirements for a teller, such as communication, attention to detail, math aptitude, and more.

T8. CU:Teller Standards: This topic will introduce the standards to which tellers are held, and will explain key factors such as attendance, professionalism, teamwork, and compliance.

T9. CU:A Career Path: This topic will evaluate the career path of a teller and the benefits that the financial services industry offers, such as work environment, opportunity for advancement, and competitive benefits.

T10. CU:How to Get Ahead: This topic will educate the learner on the necessary traits for success, such as dependability, perseverance, initiative, creativity, and more.

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